RE: PATHETIC SERVICE

For about 2 months I am trying to get PG autoglass to come to my home and replace a window. But it seems they do not need the business. I have two numbers ( ********** 437 or ********** 012) that I dial and I get through to the call centre every time. Eventually a man called Vusi sent someone, but with the wrong window this was a Friday perhaps a month ago. They were supposed to com the Saturday and I am still waiting till today. Vusi called me about 3 weeks ago to ask if they can come and I said yes and I am yet again still waiting.

I called again now and the lady said I must press option 3, the more I told her I did, the more she insisted. She could not help me nor direct my call to a manager etc. This is absolutely pathetic service!