JJ
Joe J

1 reviews | Active since May 2016

22 Feb 2022, 10:07

Poor Service & Playing delay tactics!

I had a windscreen chip and requested assistance from PG Glass to repair the same, while repairing, they cracked my windscreen an subsequently recommended for windscreen replacement, the prompt response from my insurer, SANTAM approved the claim immediately but PG Glass is playing delay tactics and even after a week, no replacement happened, therefore I will never recommend PG Glass for any services

0
Replies (2)
PG Glass
PG Glass's reply22 Feb 2022, 11:22
Official
Good Day Joe, 

Trust you are keeping well.

Thank you for bringing this matter to our attention.

We are currently looking into this and will provide feedback.

Regards 
PG Glass
JJ
Joe J's update24 Feb 2022, 07:40
Reviewer Update
Thanks for sorting out the issue, even-though poor customer service / technical expertise experienced!