SV
Shanks V

1 reviews | Active since Sept 2015

06 Mar 2017, 10:30

Poor Service Delivery

<p>I'm really dissapointed in PG Glass for their terrible service delivery. I have been battling to get them out at our Store "Cash Crusaders Pretoria CBD" to replace or glass and every time we call to get them out, a lady by the name Anne-Marie usally assures me that the guy is already on his way to us and should be there shortly. Hours will pass and I'd still be waiting. When I call again for a follow up, they then inform me that they will send the guy again tomorrow morning, and this has been the case for the past three weeks!!!</p> <p>If you thinking of replacing your glass, don't make the mistake of contacting PG Glass to do it. It will never get done! And if it does get sorted, it will be after a lot of unhappy calls.</p>

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Replies (1)
PG Glass
PG Glass's reply06 Mar 2017, 11:51
Official

Thank you for bring this to our attention.

The complaint has been escalated to the Regional Manager.

Kind Regards

PG Glass Head Office.