WF
Werner F

1 reviews | Active since Apr 2022

26 Apr 2022, 08:05

Poor service

Insurance claim for a windscreen. First I go to the shop only to be told my new windscreen in broken. After a few days of waiting they come and install it at my home. But the installer didn't even put the rubbers back properly. If you try to call the call centre there is just no answer. Just **** service from the start. Pay people not to do there job.

0
Replies (2)
PG Glass
PG Glass's reply29 Apr 2022, 12:46
Official
Good day Werner,

Thank you for bringing this matter to our attention.

Our sincere apology for the inconvenience caused, we will further look into the matter and contact you back.

Regards,
PG Glass Head Office.

PG Glass
PG Glass's reply29 Apr 2022, 13:13
Official
Hi Werner F, This does not sound like the level of service we aim to provide. Please mail your contact details to https://pgglassbrand.goreview.co.za/goreview-crm?revid=cpf8Ka so that we may get to the bottom of this. We look forward to hearing back from you. Many thanks, PG Glass Team