1 reviews | Active since Oct 2015
Poor service
<p>Called PG auto glass today to get my windscreen changed, ***then they took my details down and advised me to call the nearest dealer which i selected midrand. they had all my details took my car registration and confirmed what car i drive. they gave me some number to use when i call midrand branch: ********** the lady i spoke to was not so sure what i was talking about i spent over 15 min on the call even after i have given her the number that explains the model of the car she just needed to give me the price and book my car in. she told me that she cant assist me she has another customer that she is dealing with and i told her i am also a customer i have already spent more than 10min of my time on the call she started giving me different amounts for the windscreen and it didnt make any sence coz its just one car and one model. she then said she wants to deal with another client she will get back to me she never called back and now its after 5 still i havent booked my car in so i must get a different company to do it coz clearly PG glass in midrand have other valued customer they dont care about new customers well at least now i know and i would never remond it to anyone i wasted my time for nothing. </p>
they can call me on ********** 766 so that i can tell them how bad their service is.
they can call me on ********** 766 so that i can tell them how bad their service is.
Thank you for bring this to out attention.
The complaint has been escalated to the Regional Manager.
Thank you
PG Glass Head Office
Thank you for bring this to out attention.
The complaint has been escalated to the Regional Manager.
Thank you
PG Glass Head Office
