AN
Andre N

1 reviews | Active since Jan 2018

21 Nov 2023, 13:20

Poor Service

On 18/10/2023 I visit PG Glass George Street Kimberley for replacement of my vehicle's windscreen. One Armand serves me. There is no windshield in stock. I am placing an order for the replacement of the windshield for 1/11/2023. At the appointment, the windshield was not available. Armand undertakes to arrange with PG Glass Hartswater so that the windscreen can be delivered and installed there. Once again, Armand fails to make the necessary arrangements with PG Glass Hartswater. I am really disappointed with the poor service I experienced at PG Glass Kimberley.

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Replies (1)
PG Glass
PG Glass's reply21 Nov 2023, 13:58
Official
 Good day, Andre
 
We acknowledge receipt of your complaint. 
 
We regard this matter in the most serious light and please know that it is receiving our urgent attention.
 
You will be contacted shortly to resolve this complaint.

Kind Regards
PG Glass HO