1 reviews | Active since Oct 2012
POOR REPAIR
<p>Mutual and Fedearl has authorised the replacement of a left front door window on my Audi A3.</p> <p>The work was done on Tuesday morning at Vereeniging PG Glass. . Up until this point everyone i dealt with were very professional.</p> <p>I noticed yesterday on driving to Joburg that the left door is not sealing correctly. (there is a whistling noise in the car) and the lock mechanism on the door appears to not be engaging 100%</p> <p> </p> <p>The vehicle was returned to them this morning and I have just received a call from them stating that their staff are unable to correct the problem. They are now waiting for the senior technician to assist them. I have been told he is very busy and that this could take a few days. </p> <p>I am very unhappy. I am travelling for the first three days of next week and am therefore unavailable for the car to be repaired. I am unhappy to drive my car with this noise. i am also not available tomorrow. I would like to know how PG Glass intends sorting this out. DC Loubser</p>
As per our discussion, the complaint has been escalated to the manger.
The vehicle is currently at the fitment centre and the problem has been addressed.
I will remain in contact with you until the matter has been resolved.
Kind Regards
PG Glass Head Office
Best regards,
As per our discussion, the complaint has been escalated to the manger.
The vehicle is currently at the fitment centre and the problem has been addressed.
I will remain in contact with you until the matter has been resolved.
Kind Regards
PG Glass Head Office
Best regards,
