Poor Quality Installation, Lies and Empty promises by Lenasia PG Glass Staff and Management

<p>I submitted a claim with my Insurer Outsurance, which PG Glass was identified as the Service Provider to replace my Back Window.<br /><br />They manage to fix my window within 2 days which was impressive, however whenever it rains water infiltrates my vehicle causes small puddles of water on my Back board and back seat due to the window not fitted correctly.<br /><br />I engaged countless times with Ray from PG Glass to fix the matter he noted that they ordered clips from VW which they broked but never disclosed that they caused damaged to my vehicle, before I left the SA for business travels last week Ray mentioned the matter will be resolved by the 17 November 2016 nothing has been done, Spoke to the Manager on 25 November 2016, promised it will be sorted on Monday 28 November 2016 and he will make sure of it, still today nothing.<br /><br />My vehicle is starting to smell real bad inside and cause irritation if this has a health impact on 4 month baby and My Wife, this matter will be taken further...</p>