POOR DISGUSTINING SERVICE

on Wednesday the 13th of april 16:50 i went to pg glass middelburg to enquire about how much a polo vivo window (smash and grab) will cost the lady said R450.00 asked if the cant be able to assist the lady couldnt wait to tell me how late it is and that she wants to go home,next day i went same attitude was given and i was told i havent ordered the glass as if i knew the procedure,well we ordered the window but surprisingly its now R1300.00 and on wednesday I only asked about a smach and grab not the window ,till today im still waiting for my window