POOR CUSTOMER SERVICE

ON THE FIRST OF SEPTEMBER I REPPLACED MY WINDSCREEN AT PG GLASS CENTURION 3 Heuwel Rd, Centurion Central. A WEEK AFTER MY REAR VIEW MIRROR FELL-OFF, I WENT BACK TO PG GLASS TO FIX AND THEY FIXED IT. TWO WEEKS LATER THE MIRROR FELL OFF AGAIN, I WENT TO PG GLASS FOR THE SECOND TIME AND THEY FIXED. AFTER TWO WEEKS THE MIRROR FELL OFF, THIS CLEARLY SHOWED POOR WORKMANSHIP OR QUALITY OF THE GLASS. THE MANAGER PROMISED TO ORDER A NEW GLASS FOR ME UNDER WARRANTY, I WAS TOLD THE NEW GLASS WOULD ARRIVE ON THE 25TH NOVEMBER 2022 BUT THEY WOULD CALL ME A WEEK BEFORE TO MAKE A BOOKING. 25TH CAME AND NOTHING HAPPENED, I DROVE TO PG GLASS AGAIN AND THE TEAM LEAD LADY APOLOGISED AND INDICATED STOCK SHORTAGE, SHE WILL CALL THE SUPPLIER AND PUSH FOR MY GLASS TO BE DELIVERED ASAP, PROMISED TO CALL ME ON THE SAME DAY AFTER SPEAKING TO THE SUPPLIER. TODAY, 2ND OF DECEMBER I HAVEN'T HEARD ANYTHING FROM ANY OF THEM. THIS IS THE PATHETIC SERVICE WE RECEIVE AFTER BEING CHARGED ARM AND A LEG. I WANT THIS SORTED OUT ASAP, I PAID FOR A SERVICE AND I DEMAND FOR THE SERVICE I PAID FOR!!!