Poor customer service

Poor Customer service On 11/05/20198 i emailed PG Glass Malmesbury for a quote for a window. Quinton de Kock responded asking for my VIN and Registration number to which i responded.

Since then I haven't heard anything from PG Glass Malmesbury. This morning 14/05/2018 I sent Quinton de Kock a email again asking him if they do have a window for me,they've opened my email but did not reply to me. At 12:07pm I send a email again and still did not get a reply from PG Glass Malmesbury.

This is really poor customer service.