PR
Philippe R

1 reviews | Active since Jun 2016

21 Jun 2016, 12:46

PGGlass giving the run arround

<p>PG Glass was paid to supply, deliver and install a glass wall for a squash court (December 2015).</p> <p>Payment was made in full the same week.</p> <p>2 months later, they came back for more money..... because of exchange rate fluctuations, and they forgot to place an order with their sub-contractor. I.e. admitting they had done nothing for 2 months.</p> <p>I paid the ******ion money (despite it being due to their incompetence).</p> <p>Many requests were made for the drawings, but none were issued.</p> <p>The parts arrived, only to find they do not fit.</p> <p>They then broke a panel, found that the other panels doesn’t fit, broke the replacement panel, and goodness what other excuse.</p> <p>The worst is that they do not have the courtesy to respond to e-mails.</p> <p>I still await the completion. A picture of the incomple workmanship is attached.</p>

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Replies (2)
PG Glass
PG Glass's reply21 Jun 2016, 13:37
Official

Thank you for bring this to out attention.

As per our discussion, your complaint has been escalated to the Manager and the Regional Manager.

As soon as have feedback I will revert back to you.

Kind Regards

PG Glass Head Office

PR
Philippe R's update21 Jun 2016, 13:49
Reviewer Update

Thank you for the response. I look forward to this project moving forward.