PG GLASS WOODMEAD. Shocking service
The Woodmead PG glass is a joke man. I went there two days ago, at 10am in the morning. I was told the guy who could help went on a lunch break and would be back shortly, lol at 10am in the morning ???? Unbelievable! Even so, myself and the other customers waited for 30 minutes and this guy didn’t pitch. We ended up leaving. 2 days later (today) I went back again at 9am and I was told the person who can help isn’t in and will only be in at 11am. On a Wednesday. A work day. Just really absolutely shocking service. The employees there do whatever they want and work is optional.
Helpful (0)
Replies (1)0
Replies (1)
PG Glass's replyOfficial
30 Jul 2025, 09:44Good Day Vuyo
We would like to sincerely apologise for the poor experience you had at our Woodmead branch. What you encountered is completely unacceptable and not in line with the service standards we aim to uphold.We understand how frustrating it must have been to wait and then be turned away again on your second visit. We take this matter very seriously and will be addressing it with the branch management to ensure that staff availability and service levels are improved immediately.
Kind Regards
PG Glass HO
We would like to sincerely apologise for the poor experience you had at our Woodmead branch. What you encountered is completely unacceptable and not in line with the service standards we aim to uphold.We understand how frustrating it must have been to wait and then be turned away again on your second visit. We take this matter very seriously and will be addressing it with the branch management to ensure that staff availability and service levels are improved immediately.
Kind Regards
PG Glass HO
PG Glass's reply30 Jul 2025, 09:44
Official
Good Day Vuyo
We would like to sincerely apologise for the poor experience you had at our Woodmead branch. What you encountered is completely unacceptable and not in line with the service standards we aim to uphold.We understand how frustrating it must have been to wait and then be turned away again on your second visit. We take this matter very seriously and will be addressing it with the branch management to ensure that staff availability and service levels are improved immediately.
Kind Regards
PG Glass HO
We would like to sincerely apologise for the poor experience you had at our Woodmead branch. What you encountered is completely unacceptable and not in line with the service standards we aim to uphold.We understand how frustrating it must have been to wait and then be turned away again on your second visit. We take this matter very seriously and will be addressing it with the branch management to ensure that staff availability and service levels are improved immediately.
Kind Regards
PG Glass HO