MB
Marius B
1 reviews | Active since Jun 2016
08 Jan 2024, 16:19
PG Glass sucks
Contacted the 'customer don't care' department on 26 December 2023 for windscreen replacement. Auto reply said the got the message. I followed up with 4 emails but no reply. Telephone just rings forever. Eventually drove to the Wonderboom branch and filled out the forms on 3 January 2024. Today 8 January 2024 - still waiting for a response
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PG Glass's replyOfficial
09 Jan 2024, 14:07 Good Day Marius
We acknowledge receipt of your complaint.
We regard this matter in the most serious light and please know that it is receiving our urgent attention.
You will be contacted shortly to resolve this complaint.
Kind Regards
PG Glass HO
We acknowledge receipt of your complaint.
We regard this matter in the most serious light and please know that it is receiving our urgent attention.
You will be contacted shortly to resolve this complaint.
Kind Regards
PG Glass HO
PG Glass's reply09 Jan 2024, 14:07
Official
Good Day Marius
We acknowledge receipt of your complaint.
We regard this matter in the most serious light and please know that it is receiving our urgent attention.
You will be contacted shortly to resolve this complaint.
Kind Regards
PG Glass HO
We acknowledge receipt of your complaint.
We regard this matter in the most serious light and please know that it is receiving our urgent attention.
You will be contacted shortly to resolve this complaint.
Kind Regards
PG Glass HO