JV
Jason V

1 reviews | Active since Oct 2016

25 Sept 2024, 15:44

PG Glass see through system

If there a zero star i would give it to PG glass. Worst call center worst booking systems No sympathy to the client you inconvenienced

I made a booking on Monday the 23rd September with the call center and confirmed the booking and received an sms of the booking reference number ****58190...confirmed....only to arrived this morning at 10am to find that there was another vehicle already been worked on...the service agent then said i didn not have a confirmed booking and he would speak to the call center person who seemed to be on the premises as he walked away and came back stating that they cannot do my car this morning but if i leave my car there i can get it back at 5pm..... I drove from Ottery for a booking at 10am ....to Bellville with a confirmed booking and i get told to leave my car till 5pm....in what world does that sound right ....whos friends of friends took my slot and i get bumped and inconvenienced and politely say take it or leave. Then dont have a booking system

Disgusting service non sympathetic anymore to bad service in Cape Town...

You have my work order and this is unacceptable to the 100th degree

0
Replies (1)
PG Glass
PG Glass's reply26 Sept 2024, 12:47
Official
Good day Jason

Trust you are keeping well.

Thank you for bringing this matter to our attention.

We apologize for the inconvenience caused.

We will be in contact with you shortly to retrieve the details.

Thank you.  

PG Glass