SD
Suretha D
1 reviews | Active since Feb 2010
01 Jul 2021, 08:05
PG Glass refuse to correct damage to vehicle
Please do not use PG Glass for windscreen replacements. The mobile team damaged my vehicle while replacing my windscreen and PG Glass is now refusing to correct the damage. I would strongly recommend against using PG Glass to everybody as service such as this should not be supported. My experience has unfortunately been that they provide a dishonest service.
Helpful (0)
Replies (2)0
Replies (2)
PG Glass's replyOfficial
01 Jul 2021, 10:56Good day Suretha
Trust you are keeping well.
Thank you for bringing this matter to our attention.
we will look into this and provide feedback.
Apologies for the inconvenience caused in this regard.
Regards
PG Glass.
Trust you are keeping well.
Thank you for bringing this matter to our attention.
we will look into this and provide feedback.
Apologies for the inconvenience caused in this regard.
Regards
PG Glass.
PG Glass's reply01 Jul 2021, 10:56
Official
Good day Suretha
Trust you are keeping well.
Thank you for bringing this matter to our attention.
we will look into this and provide feedback.
Apologies for the inconvenience caused in this regard.
Regards
PG Glass.
Trust you are keeping well.
Thank you for bringing this matter to our attention.
we will look into this and provide feedback.
Apologies for the inconvenience caused in this regard.
Regards
PG Glass.
SD
Suretha D's updateReviewer Update
22 Jul 2021, 17:07Good day. The matter has been resolved and the part replaced. I would like to thank PG Glass for this rectification and follow-up. I would also like to thank Antoinette in particular for her professionalism and friendly assistance with this.
SD
Suretha D's update22 Jul 2021, 17:07
Reviewer Update
Good day. The matter has been resolved and the part replaced. I would like to thank PG Glass for this rectification and follow-up. I would also like to thank Antoinette in particular for her professionalism and friendly assistance with this.