JS
Johan S

1 reviews | Active since Feb 2017

08 Feb 2017, 14:09

PG GLASS Price difference

<p>I visited PG Glass Vereeniging to repair a chip on my windscreen . The price i was quoted was R150.00 . They asked me return after 1 o clock as they were very busy . I stay in Johannesburg and decided to repair the chip at PG Glass Alberton. The gentleman there asked me if it will be claimed from my Insurance . I told him that i will be paying for the repair. </p> <p>He said that i can pay after the repair was done . The work was done very professionally and to my surprise i got an invoice for R275.00 . I enquired why it is not R150.00 as i was quoted and later confirmed by Natasha from PG Vereeniging . I was told that the 2nd chip is R150. . I was very disgusted at the attitude of this gentleman at PG Alberton . </p>

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Replies (1)
PG Glass
PG Glass's reply08 Feb 2017, 14:44
Official

Thank you for bring this to our attention.

The complaint has been escalated to the manager and the regional manager.

Kind Regards

PG Glass Head Office