EE
Elmar E
1 reviews | Active since Aug 2013
21 Dec 2021, 09:47
PG Glass POOR service
PG said that it would take 2 to 3 days to fit my cash-paid windscreen - that was on 8 December (Fully Paid) it is now 21 December and PG does not even answer their phone. The number *** has no response. The left and right hand also does not know what is going on I already fully pad for the fitment but they still send an insurance claim quote after I expressly said I have paid and sent the EFT
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Replies (2)
PG Glass's replyOfficial
21 Dec 2021, 13:59Good day Elmar,
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience caused.
We will look into the matter and provide feedback.
Regards,
PG Glass Head Office.
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience caused.
We will look into the matter and provide feedback.
Regards,
PG Glass Head Office.
PG Glass's reply21 Dec 2021, 13:59
Official
Good day Elmar,
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience caused.
We will look into the matter and provide feedback.
Regards,
PG Glass Head Office.
Thank you for bringing this matter to our attention.
We sincerely apologize for the inconvenience caused.
We will look into the matter and provide feedback.
Regards,
PG Glass Head Office.
EE
Elmar E's updateReviewer Update
05 Jan 2022, 11:31Sorry but again a disappointment, after scheduling today they arrived to fix a chip after I have paid over R6500 on 08 December for a new windscreen supposedly fixed in 2 to 3 days. Then a sad stock story in December. I can't believe this disorganization
EE
Elmar E's update05 Jan 2022, 11:31
Reviewer Update
Sorry but again a disappointment, after scheduling today they arrived to fix a chip after I have paid over R6500 on 08 December for a new windscreen supposedly fixed in 2 to 3 days. Then a sad stock story in December. I can't believe this disorganization