NH
Ndumiso H
1 reviews | Active since May 2021
23 Aug 2025, 15:26
PG Glass Pinetown Refund Request
PG Glass pinetown, I requested a refund after they failed to replace my rear windscreen, they said it takes 3 to 5 working for my refund to be processed, had to beg them to send me the proof that my refund request has been submitted, from then they stopped responding to my follow up emails
Helpful (0)
Replies (1)0
Replies (1)
PG Glass's replyOfficial
01 Sept 2025, 09:18Good Day Ndumiso
We sincerely apologise for the frustration and inconvenience you experienced with the refund process at our Pinetown branch. It was never our intention to leave you feeling ignored, and we regret the lack of communication and delays in providing you with timely updates.Please rest assured that we are addressing this matter urgently to ensure your refund is finalised and that you are kept informed throughout.
Kind Regards
PG Glass HO
We sincerely apologise for the frustration and inconvenience you experienced with the refund process at our Pinetown branch. It was never our intention to leave you feeling ignored, and we regret the lack of communication and delays in providing you with timely updates.Please rest assured that we are addressing this matter urgently to ensure your refund is finalised and that you are kept informed throughout.
Kind Regards
PG Glass HO
PG Glass's reply01 Sept 2025, 09:18
Official
Good Day Ndumiso
We sincerely apologise for the frustration and inconvenience you experienced with the refund process at our Pinetown branch. It was never our intention to leave you feeling ignored, and we regret the lack of communication and delays in providing you with timely updates.Please rest assured that we are addressing this matter urgently to ensure your refund is finalised and that you are kept informed throughout.
Kind Regards
PG Glass HO
We sincerely apologise for the frustration and inconvenience you experienced with the refund process at our Pinetown branch. It was never our intention to leave you feeling ignored, and we regret the lack of communication and delays in providing you with timely updates.Please rest assured that we are addressing this matter urgently to ensure your refund is finalised and that you are kept informed throughout.
Kind Regards
PG Glass HO