HP
Hannes P
1 reviews | Active since Feb 2010
11 May 2015, 16:11
PG Glass not Interested
My car window got cracked and I filed a claim with Outsurance on Friday. They send all the paperwork for the claim and authorization to Menlyn PG Autoglass. I was told that they will contact me. When I did not hear from them, I phoned Saturday morning only to find out that they had the claim since Friday, but did nothing to it. Now Monday Afternoon, I still had no call from them to inform me of the progress of the claim.<br> <br> PG Glass, you had me as a client! You can now go and **** yourselves! There are many companies out there that can do better than you. Don't even bother to call to say how sorry you are!
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Replies (1)PG Glass's replyOfficial
11 May 2015, 16:44Hello hannesdp,
Our sincere apologies for this negative experience.
Your complaint was escalated to the Operations Manager and will be attended to accordingly.
Kind Regards
PG Glass Head Office
Our sincere apologies for this negative experience.
Your complaint was escalated to the Operations Manager and will be attended to accordingly.
Kind Regards
PG Glass Head Office
PG Glass's reply11 May 2015, 16:44
Official
Hello hannesdp,
Our sincere apologies for this negative experience.
Your complaint was escalated to the Operations Manager and will be attended to accordingly.
Kind Regards
PG Glass Head Office
Our sincere apologies for this negative experience.
Your complaint was escalated to the Operations Manager and will be attended to accordingly.
Kind Regards
PG Glass Head Office
