1 reviews | Active since Jul 2025
PG Glass Mosselbay - Disappointed Client
Be Warned of service of PG Glass Mosselbay !! The side windows of our aluminium sliding doors at our home’s sitting room in Mosselbay turned yellow from the sun and PG Glass Mosselbay replaced the windows, the one new window PG Glass installed later cracked. Promise after promise from PG Glass Mosselbay to replace the window never materializes. I am sick and tired of email excuses back and forth from PG Glass !!
Prof GJ Prinsloo
See attached email proof from PG Glass Mosselbay with yet another false promise of PG Glass to honour their word and service.
Email from PG Glass Mosselbay - 24 June 2025 from ***
Hi Annalise … According to Madelyn the lady who assisted you said that we will replace the sidelight glass next to the sliding door for free.
Kind Regara Sharon Johan Labuschagne Owner PG Glass 273 Industry Road Voorbaai, Mossel Bay
We would like to extend our sincerest apologies for the ongoing inconvenience, frustration, and disappointment you have experienced with the service received from PG Glass Mossel Bay.We deeply regret that your replacement glass cracked and that, despite multiple assurances, the promised follow-up service has not been fulfilled. This is not the level of service we strive to provide, and we fully understand your dissatisfaction, especially after repeated delays and unkept commitments.Please be assured that your concerns are being taken very seriously. We are urgently escalating this matter to ensure the cracked glass is replaced as promised, without any further delays or miscommunication.
Kind Regards
PG Glass HO
We would like to extend our sincerest apologies for the ongoing inconvenience, frustration, and disappointment you have experienced with the service received from PG Glass Mossel Bay.We deeply regret that your replacement glass cracked and that, despite multiple assurances, the promised follow-up service has not been fulfilled. This is not the level of service we strive to provide, and we fully understand your dissatisfaction, especially after repeated delays and unkept commitments.Please be assured that your concerns are being taken very seriously. We are urgently escalating this matter to ensure the cracked glass is replaced as promised, without any further delays or miscommunication.
Kind Regards
PG Glass HO