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Bheki N

1 reviews | Active since Nov 2013

10 Sept 2018, 16:28

PG Glass Midrand *********** Time Wasting, Slow Thinking Employees

Last week Friday the 7th of Sept, I registered my claim with Iemas for my Fortuner left back window, and this was authorized and sent to PG Glass Midrand for action.

On Monday 10 Sept 2018, I was called to come in for a fitting only to be told that they ordered a windscreen. I verified with Iemas that the claim was for the left back with so I am not sure which pipe PG Glass Midrand employees are smoking. How can you fail to read the claim submitted to you? This ****ing time wasting thing shows exactly how illiterate they are.

PG Glass fools have wasted my time as I had to shift around my meetings, and they have spoiled my week as I now have to make time to take my car in to another PG Glass in Sandton. I am a consultant who drive around and I don't have spare time for *********** fools like PG Glass Midrand employees. I never want to be serviced by them, ***********, slow thinkers, time wasters so called PG Glass Midrand employees.

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Bheki N's update10 Sept 2018, 17:09
Reviewer Update
I have to state that I phoned Iemas to make sure that Iemas didn't send an incorrect claim and I spoke to Thabiso who checked and confirmed that the claim was registered correctly on their side. Once again this show how idioticly stupid PG Glass Midrand employees are. As I wanted to report this, Thabiso spoke to her Head Claims Specialist - Karlet Smith (excuse the name spelling if it's incorrect) who, I was told, was still on the line. It has been more than an hour now waiting for her but no return call. Is this a deliberate attempt from her to ignore the problem hoping that it goes away? Is this how Iemas works? If that's the case they I wonder how the staff she is heading must behave as she is the head of the dept, and this spills to Iemas company as a whole as to how do they hire their department leaders.