PG Glass lying about windscreen replacements

Claim for windscreen. Vehicle went in to get repairs done to motor + service. notified PG Glass that this was happening 08/05/2018. Call them today to let them know my vehicle is in my possession. PG Glass Mobile (pretoria) has completed the job on their system. but my vehicle still has the broken window. as a client who is now being wronged due to PG Glass claiming that it is completed. I am notifying my insurance as well to the lies that a job was completed without actually happening. # **********