AT
Andre T
1 reviews | Active since Oct 2025
22 Oct 2025, 15:13
PG glass lies
I am irritated with PG glass. In the middle of the year (2025) I got qouted on my Renault Kwid for smash and grab for R1600. I phoned today again to compare again. They said it will cost R2200 due to my Renault kwid being larger than a Polo which is not true. The Polo's windows are CLEARLY larger than the Kwid and has smaller windows where my renault kwid does not. I don't understand how they got to that conclusion. Make it make sense or you are clearly trying to rip me off.
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PG Glass's replyOfficial
23 Oct 2025, 10:43Good Day Andre
We sincerely apologise for the frustration and confusion caused by the recent quote you received for your Renault Kwid. We completely understand your concern and appreciate you bringing this matter to our attention. Please note that our pricing is not based solely on the size of the vehicle’s windows but rather on a combination of factors including the number of windows, curvature, film type, and labour involved in the installation. However, we agree that this should have been clearly explained to you when you enquired. We apologise for the poor communication and the impression it created. We would like the opportunity to review your quote and ensure that you receive an accurate and fair price for your vehicle.
Once again, we apologise for the inconvenience and appreciate your feedback it helps us improve both our communication and customer experience.
Kind Regards
PG Glass HO
We sincerely apologise for the frustration and confusion caused by the recent quote you received for your Renault Kwid. We completely understand your concern and appreciate you bringing this matter to our attention. Please note that our pricing is not based solely on the size of the vehicle’s windows but rather on a combination of factors including the number of windows, curvature, film type, and labour involved in the installation. However, we agree that this should have been clearly explained to you when you enquired. We apologise for the poor communication and the impression it created. We would like the opportunity to review your quote and ensure that you receive an accurate and fair price for your vehicle.
Once again, we apologise for the inconvenience and appreciate your feedback it helps us improve both our communication and customer experience.
Kind Regards
PG Glass HO
PG Glass's reply23 Oct 2025, 10:43
Official
Good Day Andre
We sincerely apologise for the frustration and confusion caused by the recent quote you received for your Renault Kwid. We completely understand your concern and appreciate you bringing this matter to our attention. Please note that our pricing is not based solely on the size of the vehicle’s windows but rather on a combination of factors including the number of windows, curvature, film type, and labour involved in the installation. However, we agree that this should have been clearly explained to you when you enquired. We apologise for the poor communication and the impression it created. We would like the opportunity to review your quote and ensure that you receive an accurate and fair price for your vehicle.
Once again, we apologise for the inconvenience and appreciate your feedback it helps us improve both our communication and customer experience.
Kind Regards
PG Glass HO
We sincerely apologise for the frustration and confusion caused by the recent quote you received for your Renault Kwid. We completely understand your concern and appreciate you bringing this matter to our attention. Please note that our pricing is not based solely on the size of the vehicle’s windows but rather on a combination of factors including the number of windows, curvature, film type, and labour involved in the installation. However, we agree that this should have been clearly explained to you when you enquired. We apologise for the poor communication and the impression it created. We would like the opportunity to review your quote and ensure that you receive an accurate and fair price for your vehicle.
Once again, we apologise for the inconvenience and appreciate your feedback it helps us improve both our communication and customer experience.
Kind Regards
PG Glass HO