SR
Sean R
1 reviews | Active since Feb 2021
27 Mar 2021, 12:25
PG Glass Krugersdorp, PATHETIC
PG Glass Krugersdorp are quick to arrange for fitment after my broker has to follow up, then after fitting the windscreen and when there is a problem they never get back to you.My vehicle has been back for refitting a moulding and still not fitted correctly, they dont get back to you ,no phone call no emails. They have been paid and now they forget about you. I'll NEVER use PG Glass Krugersdorp ever again.
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PG Glass's replyOfficial
27 Mar 2021, 12:53Good day Sean
We would like to extend our sincere apology for this unfortunate service failure and would like to thank you for bringing this matter to our attention. We would like to apologise on how your matter was handled, this is totally unacceptable and is not how we do business as we pride ourselves in giving our valued clients the best customer service ever.
We have just tried making contact with you however phone rings unanswered.
The matter will be escalated to the fitment centre manager.
Kind regards
PG Glass
We would like to extend our sincere apology for this unfortunate service failure and would like to thank you for bringing this matter to our attention. We would like to apologise on how your matter was handled, this is totally unacceptable and is not how we do business as we pride ourselves in giving our valued clients the best customer service ever.
We have just tried making contact with you however phone rings unanswered.
The matter will be escalated to the fitment centre manager.
Kind regards
PG Glass
PG Glass's reply27 Mar 2021, 12:53
Official
Good day Sean
We would like to extend our sincere apology for this unfortunate service failure and would like to thank you for bringing this matter to our attention. We would like to apologise on how your matter was handled, this is totally unacceptable and is not how we do business as we pride ourselves in giving our valued clients the best customer service ever.
We have just tried making contact with you however phone rings unanswered.
The matter will be escalated to the fitment centre manager.
Kind regards
PG Glass
We would like to extend our sincere apology for this unfortunate service failure and would like to thank you for bringing this matter to our attention. We would like to apologise on how your matter was handled, this is totally unacceptable and is not how we do business as we pride ourselves in giving our valued clients the best customer service ever.
We have just tried making contact with you however phone rings unanswered.
The matter will be escalated to the fitment centre manager.
Kind regards
PG Glass