PG Glass is consistently USELESS!!!!

Item: PG Glass
Rating: 1

11 January 2019 : Alexandre Forbes sends me for a car window claim, Rude Tsotetsi registers claim, and 'orders' it in Korea expected in 14 working days, i overlook the rudeness 15 February 2019: This is after 30 working days, no communication whatsoever from PG glass Boksburg, called the head office twice but nobody knew or helped about my claim...3rd call im transferred to Boksburg, spoke to 3 people who knew nothing about my claim, after 15 min rude Tsotetsi is on the line...She asks me what should she do if Korea is saying nothing. 18 February 2019: Ultimately the mobile team comes to me to fit the car glass....guess what?...wrong side ordered. Team left Today: I have heard nothing from PG Glass Boksburg or any of them.......as i still drive around with a plastic cover during this rainy season..........Wow, Bravo!!!!

By the way.....nobody cared to apologise throughout this ordeal....

Alexandra Forbes is equally guilty....They threw me to a useless third party and hung the phone

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Replies (1)

PG Glass's replyOfficial

20 Feb 2019, 13:36

We do apologise for this service failure. Thank you for bringing it to our attention and giving PG Glass the opportunity to investigate and rectify the query.

PG Glass's reply20 Feb 2019, 13:36

Official

We do apologise for this service failure. Thank you for bringing it to our attention and giving PG Glass the opportunity to investigate and rectify the query.