PG GLASS FOURWAYS POOR SERVICE

It's so sad that even before I writey own review I find a few complaints about PG GLASS. This definitely. Akes me fee that I have made a great dexiaion for them not to touch my car.

I had out a claim via insurance and they approved within a few hours. On the same call where I had requested PG Glass for their service, they asked for the day that I would be coming through and have specifically indicated the day however that was the last day I heard from them only to find out that my car was scheduled for weeks later without knowledge. I had to fins out on the day that I requested the glass to be fitted and this is also after I had made an initiation to follow up not them calling me.

Above all that, the manner in which the whole process was handled was appalling with calls cutting, having to leave a few messages before I could get proper assistance. This was enough for me to make a decision that they will not touch my car with that level of service. All they care about is approved claims and thereafter you're nothing.