SS
Shashi S
1 reviews | Active since Jul 2011
28 Oct 2019, 09:04
PG Glass damaged the bodywork of my brand new Ford Ranger
I recently fitted a cab slider on my brand new ford ranger at PG Glass Durban. The fitment center damaged my vehicle and also fitted the incorrect glass. Even though they have acknowledged that they have damaged the vehicle and said that they were going to sort it out - they are just prolonging the process and my vehicle has not been repaired as yet. As a paying customer, I should not be the one continuously calling and running around. Quite disappointed with the service!!!
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PG Glass's replyOfficial
28 Oct 2019, 09:36Good day Shashi
On behalf of PG Glass we would like to extend our sincere apology for this unfortunate service failure and would like to thank you for bringing this matter to our attention. We would like to apologise on how your matter was handled, this is totally unacceptable and is not how we do business as we pride ourselves in giving our valued clients the best customer service ever.
We will look into this and provide feedback.
Regards
PG Glass.
On behalf of PG Glass we would like to extend our sincere apology for this unfortunate service failure and would like to thank you for bringing this matter to our attention. We would like to apologise on how your matter was handled, this is totally unacceptable and is not how we do business as we pride ourselves in giving our valued clients the best customer service ever.
We will look into this and provide feedback.
Regards
PG Glass.
PG Glass's reply28 Oct 2019, 09:36
Official
Good day Shashi
On behalf of PG Glass we would like to extend our sincere apology for this unfortunate service failure and would like to thank you for bringing this matter to our attention. We would like to apologise on how your matter was handled, this is totally unacceptable and is not how we do business as we pride ourselves in giving our valued clients the best customer service ever.
We will look into this and provide feedback.
Regards
PG Glass.
On behalf of PG Glass we would like to extend our sincere apology for this unfortunate service failure and would like to thank you for bringing this matter to our attention. We would like to apologise on how your matter was handled, this is totally unacceptable and is not how we do business as we pride ourselves in giving our valued clients the best customer service ever.
We will look into this and provide feedback.
Regards
PG Glass.