PG Glass - customers are left out in the cold

<p>&nbsp;</p> <p style="margin: 0cm 0cm 0pt;"><span style="color: #555555; font-family: 'Arial','sans-serif';"><font size="3">PG Glass Fourways was contacted on Wednesday 4th to replace a broken window in a townhouse in Broadacres. They contacted the occupant on the 5th and said that they would get back to the customer. On Saturday 7th we contacted PG Glass head office customer care centre and communicated with Natasha. She promised to have PG Glass Fourways contact the occupant immediately. We requested to be cc'd in on the email to be sent to Fourways branch. It is now Monday 9th at 14:48 and they have still not done anything about replacing the broken window. We have again contacted them telephonically and via email.</font></span></p> <p>&nbsp;</p>