PG Glass customer satisfaction in the minus

PG Glass doesn't care about their customers or their insurance contracts. I filled a claim through my insurance for a broken window in an attempt Hi-Jacking on the 4th of July 2023. They arranged with PG Glass to fit a new window, the earliest their say they xan do this is on the 10th of July 2023. I have to drive to work at night in winter with no window on the driver's door. When I phone PG Glass all I get is excuses, even to the point where they blamed the insurance claiming that they claim was only approved on the 7th of July.