1 reviews | Active since Feb 2013
PG Glass Centurion ***********!
<p>I claimed for my windscreen glass from my short term insurance. I was then referred to PG Glass for a fitment in November 2016. To date my Glass has still not been replaced.</p> <p>First PG Glass closed my case and they said they could not get hold of me???? </p> <p>In January aroung the 19th, I managed to get the case re-opened. They then confirmed an appointment for the 23rd and said I must come for a fitment. Even sent me an sms to confirm. when I got there, they told me they didn't have the glass. Never bothered to inform me before hand. the guy simply said he will try and order then glass. I told hi i could not drive through to the fitment cntre again and he said he will ask the mobile unit to come and he will call me and confirm. No call was received from them</p> <p>I had to follow up with their call centre again. they then said they will order the glass and inform me. it has been two weeks. I keep on being sent from Pillar to Post. The people at the Centurion branch cannot even be bothered. They just have an " I don't care attitude"</p>
Thank you for bring this to our attention.
As per our discussion, the complaint has been escalated to the manager and the regional manager. As soon as the glass arrives, the fitment centre will contact you to set appointment.
Kind Regards
PG Glass Head Office
Thank you for bring this to our attention.
As per our discussion, the complaint has been escalated to the manager and the regional manager. As soon as the glass arrives, the fitment centre will contact you to set appointment.
Kind Regards
PG Glass Head Office
