PG Glass Centurion does not believe in customer service.

On the 8th of January a stone cracked my car's windscreen while driving on the R21. The same day I submitted a claim to Outsurance and it was approved for PG Glass to repair. On the 9th of January I personally went to PG Glass Centurion to make an appointment to have the windscreen repaired. The next week I was informed that there is no stock and no ETA. In February I got the same excuse of no stock and no ETA. When I called this week I get the same excuse. Leticia at Centurion branch is really not interested in customer service and her manager can not even be botherred to call me back.