PG glass

Horrified

PG Glass — Frameless shower

I had a frameless shower installed by the Bronkhorstspruit PG. There were three consultations to be sure we were on the same page. When they were installing I expressed my unhappiness with the placement of the stabilization bar. I was ignored. The bar serves no purpose where it is placed. It messes with the aesthetics of the whole shower. And we went frameless for this whole purpose. Absolutely disgusting. The previous shower had no stabilization bars. And was perfect for more than 7 years Then when I complained I was told they didn't have all the parts necessary to install finished. They would be back. They then returned and completed the installation The placement of the corner shelves was not where we agreed on. The door and side panels are not level. The bottom does not seal so it leaks. The door does not close properly so also leaks. The big side panel bows. It is not level. The hinges on the door are not level. The corner shelves are unstable and have come down. Nothing is correct Yesterday I opened the door to shower and the corner shelf came crashing down I am very unhappy. I want my money back. The agent agreed to come remove it and refund me. But then came and moved the silver drip rail on the floor and left. I feel that there should be a reimbur*****t for the holes in my tiles and the constant cleaning in the bathroom. The floor is wood and damaged If this shower comes down who is liable. And I have tried to sort this Surely it is not my job to QC a professionals job I used a so called leader in the glass field. This is ******* The shower was by a few thousand rand more expensive than the next competitor.