CJ
Charles J

1 reviews | Active since Sept 2018

21 Sept 2018, 13:08

PG glass - building glass

I used PG glass to supply and install aluminium doors and windows whilst building. The experience has been a total nightmare. They were two months late on the job. The contractors we highly uns****ed and unprofessional. The double glazed glass was cut incorrectly (size), all measurements were incorrect. The workmanship was shoddy to say the least. I got AAAMSA to do a audit, which damning of the workmanship. We submitted the reports (2) to PG glass, and subsequently they have now been expelled from AAAMSA. Still I have received no response. I"ve arranged for independent contractors to come and fix the issue. Waterproofing principles were flouted, workmanship akin to a grade 7 learner. Absolutely disgusting. Never have i ever encountered such unprofessional, sloppy work from a service provider. Specced incorrect glass, the list goes on. The shortcuts that they took are unimaginable. I can't understand that anyone who takes your money doesn't deliver at all and is allowed to continue to operate.

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Replies (1)
PG Glass
PG Glass's reply25 Sept 2018, 08:35
Official

Good day Charles

Thank you for bringing the complaint to our attention.

We would like the opportunity to investigate and provide feedback.

Kind regards

PG Glass Head Office