LB
Liezl B

1 reviews | Active since Nov 2012

25 Feb 2021, 11:26

PG Glass Bryanston has appalling service

Do not go through PG Glass Bryanston. Their service is appalling, They contacted me to make an appointment to replace my windscreen. An appointment was made just to be cancelled the next day. I then receive an SMS with an appointment time that they did not schedule with me. When I try and call there is no answer. I had to change my work arrangement to suit them because I cannot get hold of them to change the appointment. This is unacceptable. You should contact the client first before making an appointment that just suits you. I still have had no contact with them.

0
Replies (2)
PG Glass
PG Glass's reply25 Feb 2021, 12:27
Official
Good day Liezl,

Thank you for bringing this matter to our attention.

Kindly accept our sincere apology for the inconvenience caused.

We will be looking into this matter further and contact you back.

Kind regards
PG Glass Head office

LB
Liezl B's update26 Feb 2021, 10:47
Reviewer Update
Shocker, still no communication from them!!!