MR
Malcolm R
1 reviews | Active since Oct 2025
29 Oct 2025, 09:39
PG Glass Boksburg's shocking workmanship
Be very aware of using PG Glass Boksburg. Their workmanship is disgusting to say the least. They have damaged my brand new vehicle when installing Llumar Smash and Grab Film and after weeks of installation the film itself still has lines in and dust right around in all 4 windows. They Scratched up my rear window, damaged my left hand door panel, and broke my left hand door handle insert. Upon requesting a refund to have someone else do the work as I do not want these people to work on my new vehicle again, for obvious reasons, they refused. They want to redo the work, and I have to run the risk of more damage by their *********** staff and management. I have all the photos and evidence on hand.
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PG Glass's replyOfficial
29 Oct 2025, 13:36Good Day Malcolm
We sincerely apologise for the experience you’ve had at PG Glass Boksburg.
This is certainly not the level of workmanship or service we aim to deliver, and we fully understand your frustration and disappointment especially given that the issues occurred on your new vehicle.Please be assured that we take your concerns seriously. We’ve escalated this matter internally to ensure it is properly investigated and addressed. Our team will be in contact with you to discuss the next steps and work toward a resolution that restores your confidence in our service.Once again, we deeply regret the inconvenience and distress this has caused and appreciate you bringing it to our attention.
Kind Regards
PG Glass HO
We sincerely apologise for the experience you’ve had at PG Glass Boksburg.
This is certainly not the level of workmanship or service we aim to deliver, and we fully understand your frustration and disappointment especially given that the issues occurred on your new vehicle.Please be assured that we take your concerns seriously. We’ve escalated this matter internally to ensure it is properly investigated and addressed. Our team will be in contact with you to discuss the next steps and work toward a resolution that restores your confidence in our service.Once again, we deeply regret the inconvenience and distress this has caused and appreciate you bringing it to our attention.
Kind Regards
PG Glass HO
PG Glass's reply29 Oct 2025, 13:36
Official
Good Day Malcolm
We sincerely apologise for the experience you’ve had at PG Glass Boksburg.
This is certainly not the level of workmanship or service we aim to deliver, and we fully understand your frustration and disappointment especially given that the issues occurred on your new vehicle.Please be assured that we take your concerns seriously. We’ve escalated this matter internally to ensure it is properly investigated and addressed. Our team will be in contact with you to discuss the next steps and work toward a resolution that restores your confidence in our service.Once again, we deeply regret the inconvenience and distress this has caused and appreciate you bringing it to our attention.
Kind Regards
PG Glass HO
We sincerely apologise for the experience you’ve had at PG Glass Boksburg.
This is certainly not the level of workmanship or service we aim to deliver, and we fully understand your frustration and disappointment especially given that the issues occurred on your new vehicle.Please be assured that we take your concerns seriously. We’ve escalated this matter internally to ensure it is properly investigated and addressed. Our team will be in contact with you to discuss the next steps and work toward a resolution that restores your confidence in our service.Once again, we deeply regret the inconvenience and distress this has caused and appreciate you bringing it to our attention.
Kind Regards
PG Glass HO