PG Glass Boksburg
Still no feedback from PG Glass Customer Service on the tinting/Smash & Grab job was done that was done. You ignore the customer service requests I've logged.
I thought it was just the Boksburg Branch that was not really doing their job, but customer service also has a no care attitude so this explains it all.
My "old" cars tinting/Smash & Grab is not 100% still and I have to return for a 3rd time now wasting my time on getting this sorted. I'm going to bill you my working hour rates the next time I spend 4 hours there again for no reason.
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Replies (4)0
Replies (4)
PG Glass's replyOfficial
15 Feb 2022, 09:01Good day Joseph
Trust you are keeping well.
Thank you for bringing this matter to our attention.
As per our telephone conversation, we will escalate the matter to the Fitment centre and revert back shortly.
Kind Regards
PG Glass
Trust you are keeping well.
Thank you for bringing this matter to our attention.
As per our telephone conversation, we will escalate the matter to the Fitment centre and revert back shortly.
Kind Regards
PG Glass
PG Glass's reply15 Feb 2022, 09:01
Official
Good day Joseph
Trust you are keeping well.
Thank you for bringing this matter to our attention.
As per our telephone conversation, we will escalate the matter to the Fitment centre and revert back shortly.
Kind Regards
PG Glass
Trust you are keeping well.
Thank you for bringing this matter to our attention.
As per our telephone conversation, we will escalate the matter to the Fitment centre and revert back shortly.
Kind Regards
PG Glass
's updateReviewer Update
19 Feb 2022, 08:43Just another 4 hours of my time that is going to be wasted.
The guy that have to do the work I can see is passionate about what he is doing. I cannot say the same about the rest. I aslo comment in the manager as I expected he would've been more involved and would try to see what the situation is like and be of some assistance where possible.
In the end the only feedback I've gotten was is that they will most probably see me every 2 - 3 weeks.
I've had atleast 2 more vehicles that had to come for similar work needed, but I doubt I will do this as I'm not going to come back rotating every 2-3 weeks to come and fix problems. Ultimately I have to recommend to all reading this to think twice before making use of the serives of PG Glass Boksburg.
I'm heavily disappointed in the service received thus far. This now totals to a total of 12 hours after today I have wasted in time to have this done right.
Let me know whom I can invoice for the inconvenience.
The guy that have to do the work I can see is passionate about what he is doing. I cannot say the same about the rest. I aslo comment in the manager as I expected he would've been more involved and would try to see what the situation is like and be of some assistance where possible.
In the end the only feedback I've gotten was is that they will most probably see me every 2 - 3 weeks.
I've had atleast 2 more vehicles that had to come for similar work needed, but I doubt I will do this as I'm not going to come back rotating every 2-3 weeks to come and fix problems. Ultimately I have to recommend to all reading this to think twice before making use of the serives of PG Glass Boksburg.
I'm heavily disappointed in the service received thus far. This now totals to a total of 12 hours after today I have wasted in time to have this done right.
Let me know whom I can invoice for the inconvenience.
's update19 Feb 2022, 08:43
Reviewer Update
Just another 4 hours of my time that is going to be wasted.
The guy that have to do the work I can see is passionate about what he is doing. I cannot say the same about the rest. I aslo comment in the manager as I expected he would've been more involved and would try to see what the situation is like and be of some assistance where possible.
In the end the only feedback I've gotten was is that they will most probably see me every 2 - 3 weeks.
I've had atleast 2 more vehicles that had to come for similar work needed, but I doubt I will do this as I'm not going to come back rotating every 2-3 weeks to come and fix problems. Ultimately I have to recommend to all reading this to think twice before making use of the serives of PG Glass Boksburg.
I'm heavily disappointed in the service received thus far. This now totals to a total of 12 hours after today I have wasted in time to have this done right.
Let me know whom I can invoice for the inconvenience.
The guy that have to do the work I can see is passionate about what he is doing. I cannot say the same about the rest. I aslo comment in the manager as I expected he would've been more involved and would try to see what the situation is like and be of some assistance where possible.
In the end the only feedback I've gotten was is that they will most probably see me every 2 - 3 weeks.
I've had atleast 2 more vehicles that had to come for similar work needed, but I doubt I will do this as I'm not going to come back rotating every 2-3 weeks to come and fix problems. Ultimately I have to recommend to all reading this to think twice before making use of the serives of PG Glass Boksburg.
I'm heavily disappointed in the service received thus far. This now totals to a total of 12 hours after today I have wasted in time to have this done right.
Let me know whom I can invoice for the inconvenience.
's updateReviewer Update
23 Feb 2022, 14:41Still waiting on the call that would've taken place on 2022/02/22 07:30 AM. Just does not feel that customers are valued at this moment.
's update23 Feb 2022, 14:41
Reviewer Update
Still waiting on the call that would've taken place on 2022/02/22 07:30 AM. Just does not feel that customers are valued at this moment.
's updateReviewer Update
23 Feb 2022, 16:13Thanks for the call and talk, much appreciated. Will be in contact with you again in the next month or 2 as discussed. Will see how all goes from there.
's update23 Feb 2022, 16:13
Reviewer Update
Thanks for the call and talk, much appreciated. Will be in contact with you again in the next month or 2 as discussed. Will see how all goes from there.