PG Glass = Bad service!!!

<p>On the 21st April I went PG Glass in Plumstead for an inspection certificate. Today is the 5th of May and I haven't received anything, neither has my insurance. The lady took down my email and said she sent it to me. I waited for the email to come through- but it never did. So I called in to find out what was going on; she said there must have been a glitch in the system therefore it didn't send to my email, but I must not worry because it send straight through to the insurance. However, my insurance has received NOTHING till this day. I can't even get through to the Plumstead branch- been bounced around the call Centre for quite sometime until I just had enough. Such a big brand, such ****pie service. This is not on!</p>