SM
Sam M

1 reviews | Active since Mar 2009

24 Aug 2015, 13:53

Pathetic working procedures

My car window was broken on Friday and the insurance agreed to let PG Glass order the window. They gave many pathetic procedures which add no value to me as a customer but wastes my time as if the window is gonna be installed for free. I regret choosing them for this replacement. You are shifted from one person to another and their attitude is bad.

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Replies (1)
PG Glass
PG Glass's reply24 Aug 2015, 14:39
Official
Hello mahlaba,


I do apologies for the service you received from PG Glass Secunda.

Your complaint has been escalated to the Regional Manager.

I was unable to get hold of you on your cell. I did send you a sms.

Please can you contact me with regards to your complaint.

Kind Regards
PG Glass Head Office

Best regards,