SH
Sherwin H

1 reviews | Active since Jan 2022

26 Apr 2023, 07:45

Pathetic service!

This level of service is absolutely appalling. It's now day 20 since my initial call to claim for my cracked windscreen.

Pg Glass Pietermaritzburg has first said my insurance is not accepted by them because of an *********** staff member who does not know about insurances. Apparently after me spelling it out to her and she finally logging the claim she then takes my contact details down wrong and there was no further communication until I called in a week or so later.

I was then told on the 18th that it will now take a further 7 days for my windscreen to arrive! It's now 8 days later with no sort or attempt of communication.

This type of service is not on say the least!

Pg Glass Pietermaritzburg, worst service ever!

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Replies (1)
PG Glass
PG Glass's reply26 Apr 2023, 12:03
Official
Good day  Sherwin , 

Thank you for brining this matter to our attention.

We are currently looking into this matter and we will revert back with feedback.

Regards 
PG Glass.