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Prudence M

1 reviews | Active since Mar 2009

01 Oct 2015, 08:22

Ordered wrong glass three times

Not only does she never answer her phone, Lerina ordered the wrong glass three times despite having seen the vehicle. I have been going up and down to PG Glass for almost a week now. Spending fuel and airtime whilst trying to sort out her mistakes and now she wants me to pay excesses.I am not going to pay that.<br> <br> Lerina needs to go back to training, how do you order the wrong glass three times. It's ridiculous<br> Now I know why most people prefer Glasfit I should have listened to my friend and gone there instead.

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Replies (1)
PG Glass
PG Glass's reply01 Oct 2015, 12:50
Official
Hello prudymp,

As per our discussion, the Fitment Centre Manager will address this with the CSC that assisted you.

Please may we offer my apologies for the manner in which this situation was dealt with.

Kind Regards
PG Glass Head Office