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maartin O

1 reviews | Active since May 2010

28 Jul 2017, 18:40

Ongoing poor service

<p>PG never fails to dissapoint me. Today was the third time I experienced beyond bad service from PG Glass.</p> <p> </p> <p>I had a scheduled appointment for a qoutation at my residence but nobody showed up and not even a phone call to let me know what was going on.</p> <p> </p> <p>On a previous occassion I had to phone six times to schedule new appointments as your firm simply do not care about appointments and or customer care.</p> <p> </p> <p>To make matters worse one needs to follow up if you are lucky enough to receive a visit from PG otherwise you will never receive your qoutation. </p> <p> </p> <p>I will not do business with your company again.</p>

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Replies (1)
PG Glass
PG Glass's reply31 Jul 2017, 08:21
Official

Good day,

Thank you for bringing the below query to our attention.

Please allow us to do a full investigation and have this resolved.

Kind regards

PG Glass head office.