PB
Pieter B
1 reviews | Active since Apr 2011
03 Mar 2015, 08:32
Not interested in helping
On Saturday past at about 11:56 AM I walked into PG Glass, Silverton to have some glass cut to fix a broken window. A gentleman was standing around with his hands in his pockets and asked if he could help. I rep**** by saying i need a small piece of glass cut for a window. He promptly told me they were closed. I asked what time they close to which he rep****, 12. I pointed out that it is not quite 12 yet and his reply was \So ?". I was so shocked that I could only reply with \""Well are you going to help me with the glass or not ?\"". He blatantly said no after which I left adamant to post this report. In this day and age where (I would think) business is welcomed"
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Replies (1)PG Glass's replyOfficial
05 Mar 2015, 09:57Hello pieterb967,
Our sincere apologies for this negative experience.
Your complaint has been escalated to the relevant Regional Manager and will be attended to accordingly.
Kind Regards
PG Glass Head Office
Our sincere apologies for this negative experience.
Your complaint has been escalated to the relevant Regional Manager and will be attended to accordingly.
Kind Regards
PG Glass Head Office
PG Glass's reply05 Mar 2015, 09:57
Official
Hello pieterb967,
Our sincere apologies for this negative experience.
Your complaint has been escalated to the relevant Regional Manager and will be attended to accordingly.
Kind Regards
PG Glass Head Office
Our sincere apologies for this negative experience.
Your complaint has been escalated to the relevant Regional Manager and will be attended to accordingly.
Kind Regards
PG Glass Head Office
