AK
Andre K

1 reviews | Active since Nov 2016

10 Dec 2024, 14:17

No Service at all.

On 10.12.24 afternoon I visited your branch in Cape Road, Newton Park, Port Elizabeth for a quote. There were 2 people sitting at the service desk and 2 at the back of the reception area. Not one person aknowledged my presence and left me standing for 8 minutes. I eventually left without being helped.

0
Replies (2)
PG Glass
PG Glass's reply11 Dec 2024, 10:21
Official
Good Day Andre

We sincerely apologise for the inconvenience you've experienced.
This is not the standard of service we strive to provide. 
We take your feedback seriously and are actively working to resolve the issue 

Kind Regards 
PG Glass HO
PG Glass
PG Glass's reply11 Dec 2024, 10:25
Official
Hi Andre K, Thank you for taking the time to review PG Glass. We are sorry to see that your experience was not up to the standard we set for ourselves. We would like to discuss this matter further with you, please mail your contact details to https://pg31.goreview.co.za/goreview-crm?revid=OuhwBZjH and we'll be in touch. We look forward to hearing back from you. Warm regards, PG Glass Team