No service

I have ordered a front windscreen for my Suzuki Jimny om 3 occasions times from PG Glass Silverlakes.The first 2 times I received no confirmation of delivery even after me calling back to request feedback which was promised to me but never happened. The third time, today at 13h00, I even had an appointment, but arriving there for the fitment there were MANY excuses why they did not have one ready for me. Now for the 4th try let's see if they have one for me on Monday 30 January as promised.