FM
Fanie M
1 reviews | Active since Aug 2010
17 Feb 2016, 11:06
No customer service
I made my claim with insurer and was referred to PG Glass after approval for the car glass to be fitted. PG Glass explained that they have ordered the glass from the agent which I understood and promised to fit the glass on Saturday 13th 2016. Then decided to call them before driving to their fitment centre and the glass was not there. To date I am risking interior damage by rain or ****s grabbing of my possessions through the broken window. Every time I call no one picks up the phone.
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PG Glass's replyOfficial
17 Feb 2016, 11:42Hello helopeter1,
I apologies for the service.
As per our discussion, the complaint was escalated to the Regional Manager.
As soon as I have feedback from the Manager, I will revert back to you.
Kind Regards
PG Glass Head Office
I apologies for the service.
As per our discussion, the complaint was escalated to the Regional Manager.
As soon as I have feedback from the Manager, I will revert back to you.
Kind Regards
PG Glass Head Office
PG Glass's reply17 Feb 2016, 11:42
Official
Hello helopeter1,
I apologies for the service.
As per our discussion, the complaint was escalated to the Regional Manager.
As soon as I have feedback from the Manager, I will revert back to you.
Kind Regards
PG Glass Head Office
I apologies for the service.
As per our discussion, the complaint was escalated to the Regional Manager.
As soon as I have feedback from the Manager, I will revert back to you.
Kind Regards
PG Glass Head Office