NO CONTACT

Still waiting for the shop front window to be replaced. Outsurance have been excellent in assiting and providing reference numbers, however, PG Glass do not assist.<br> <br> Call centre contact informing that someone will be in touch, two days later, have to ask Outsurance to get PG Glass to ask them to return my phone calls.<br> <br> Window gets measured, and assurance that someone will be in contact, but will be done later that day or latest the next. However, I would be contacted.<br> <br> Prepare the area, remove burglar bars, desks, cabling to allow for window replacement.<br> <br> Day 2 - no contact, tried contacting left messages<br> Day 3 - no contract, tried contacting, left messages<br> <br> Put burglar bars and desks back as front office needs to operate<br> <br> Day 4- no contact, tried contacting, left messages<br> Day 5 - contact call centre, they will get Cape town office to contact me<br> <br> Day 6 - no contact<br> Day 7 - no contact<br> Day 8 - no contact<br> <br> Called call centre - no record of the outsurance reference. unable to assist. <br> <br> Waiting on outsurance to return phone call so I can request a different vendor, <br> <br> Don't see the point in leaving contact details as you don't bother calling back in any case