cN
conzale N

1 reviews | Active since Sept 2013

18 Feb 2015, 13:12

No Communication

Booked my car in for a tint at 12pm. Got there 11:30 am to make sure im on time for my appointment i was told to pull my car in which i did. An hour later no one is asking if things are ok, why the hold up just pure no communication. 2 cars that came after me just drove in and they attend to those cars as mines is parked in their garage since 11:30 with no one attending to it.<br> I called the manager to ask how does his bookings work cause i booked it for 12pm to make sure it was done and later discover the receptionist booked it for 12:30 without me knowing that and i was told its a 3 hour job! This is disgusting! No communication! False information! I will never go to this place and i will make sure my friends and family that lives around boksburg not to support this branch!

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Replies (1)
PG Glass
PG Glass's reply18 Feb 2015, 14:00
Official
Hello conzale,

Our sincere apologies for this negative experience.

Your complaint has been escalated to the regional manager and will be address with the staff.

As per our discussion, you will be going to Fourways tomorrow.

Kind Regards
PG Glass Head Office