New front windscreen, but broken ***ling

Booked my car in to replace the front windscreen (insurance claim), the booking process went fine, no problems.<br> <br> I delivered the car and about 2.5 hours later they phoned and said the car is ready for collection. On collecting the car, I noticed that they managed to damage the front windscreen ***ling to such an extent that I now have to replace it. Not a word from PG Glass prior to me fetching the vehicle, I only noticed it after I paid them the excess.<br> <br> If you don't want your vehicle damaged by PG Glass, I suggest taking it somewhere else.<br> <br> Unprofessional service and poor workmanship.<br> <br> The manager (I assume that's his position) at this branch also had a real \I don't care\" attitude - no pride or commitment in their work. What a shame. Very disappointed and obviously livid that I now have to fork out R2000 to replace the ***ling on my car."