DR
Dukes R

1 reviews | Active since Apr 2018

20 Aug 2024, 16:16

****MERS

Ive never buy or do anything with PG Glass Midrand, They are ****mers. Ive ordered a windscreen from them and pay 100% cash upfront two days before the installation day of the windscreen, but only to find that they've ordered a generic one instead of ordering an original one that I've asked for! Now when I ask why are they installing the generic one and was told waarraaaa waarraaaaaaa. Again im being told that the original windscreen gonna need more money and more days to wait....... and I went there to order the original windscreen. The lady was helping me she was so useless and stubborn as if the shop belongs to her, she was so unprofessional and she doesn't deserve to work there. Now when I need my refund I've been told lots of things, my windscreen is also got damaged more because the installer tempered with it. My car is now worser than the way it was taken to PG GLASS MIDRAND, instead of being fixed is now worse. Ive never use their services......

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Replies (1)
PG Glass
PG Glass's reply21 Aug 2024, 08:27
Official
Good Morning Dukes

Thank you for bring this matter to our attention.

We are sorry to hear that you've had a less than satisfactory experience. 

Your feedback is important to us and we would like to apologise for any inconvenience or disappointment you have encountered 

We will do our best to correct the situation as soon as possible and ensure that this does not happen again.

Kind Regards 
PG Glass HO